At Perfectcigstore.com, we’re committed to offering top-notch goods, outstanding customer support, and a team of highly skilled experts that prioritize your happiness. We are happy to offer a 100% satisfaction guarantee and are renowned for our wonderful and high-quality products. If something goes wrong for any reason, please contact us, and we’ll try our best to resolve the issue as quickly and expertly as we can.
You will receive the tracking number(s) for your product(s) after it is shipped (usually within two business days). If you have one tracking number, have received part of your purchase but not the rest, or would like a comprehensive list of your tracking numbers, please email us at [email protected]. Be remember to check the spam folder for any responses.
Shipping Specifics
Shipping Options: Priority Express Mail and Registered Air Mail When a delivery is made during business hours, a signature is needed since orders are shipped via Registered/Express Mail from nations outside of the United States.
Prices and delivery schedules
DHL Express International Delivery Time: 6 to 9 working days (excluding weekends and public holidays) following the date of shipment. Shipping costs per container are $16.99.
ADVANCED MAIL Delivery Time: (excluding weekends and public holidays) 9 to 14 working days after the date of shipment. $7.99 is the shipping cost per carton.
RECORDED MAIL Delivery is expected 16–24 working days following shipment (excluding weekends and public holidays). Shipping is free of charge.
If your order appears to have vanished or is taking longer than anticipated, don’t freak out. Contact our team as soon as possible so that we can resolve your issue. In very rare cases, there could be a few-day delivery delay for your packages.
If, after a time, the tracking information has not been updated, you think that your shipment has been lost, we will ask the postal service to look into it (which could take up to two weeks) and answer your inquiry.
Because of the nature of the internet tobacco industry, if your order has been returned to us or was actually lost, we can reship it. If you no longer wish to receive your order because it was lost in transit or returned to the sender, you can ask for a refund, and we’ll provide it to you within three days.
Updates on Online Order Status and Tracking Numbers can be found here.
EXTRA SHIPMENT INFORMATION
Every item is sent discretely in a plain shipping box that conceals its contents.
For each delivery address, a copy of the client input will be used. If the carrier or post is unable to deliver because of an incorrect address, we have the right to charge an extra shipping price when reshipping.
Depending on its discretion, the postal service will make one or two deliveries. If no one is present to collect the item, it may be kept for pickup at your local post office or returned to the sender. It may not be left at the designated location.
Please get in touch with your local post office to obtain additional information if your parcel is not delivered to the designated address.
We don’t ship to APO/FPO addresses.
If you have any further questions concerning shipping or delivery, don’t hesitate to get in touch with us. We’ll do our best to answer you as soon as we can.
